PLEASE NOTE THAT MERCH SUCH AS T-SHIRTS, MUGS, AND TOTE BAGS ARE CREATED AND WILL BE SHIPPED FROM A DIFFERENT LOCATION. THEREFORE, IF YOU PURCHASED A T-SHIRT AND A COOKBOOK FOR EXAMPLE, THEY WILL SHIP SEPARATELY!
Please keep in mind that shipping times may be extended due to COVID19
Shipping timeframe is currently 3-5 business days depending on the postal service in your area. Our team is also dedicated to shipping out all orders purchased before 4:00 p.m the same day. Once your order is processed you will receive an email with your tracking information. If you order a 'E-Cookbook' please allow up to 24 hours to receive your E-Cookbook via the email you provided during checkout.
Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results.
ALBERT'S WAY IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES.